Privacy Policy

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website you are accepting and consenting to the practices described in this policy.

Privacy Notice

Extreme Video Ltd T/A Epic Studios is committed to protecting your personal data and respecting your privacy.

This notice explains how we collect, use and protect personal information from members of the public, website users, visitors, customers, and our employees, workers, and contractors.

1. Who We Are

Extreme Video Ltd T/A Epic Studios

112–114 Magdalen Street, Norwich, NR3 1JD

Website: www.epic-tv.com

We are the data controller responsible for your personal information.

2. The Information We Collect

We may collect and process personal data such as:

  • Contact details (name, email, phone, address)
  • Booking and payment details (for event tickets or studio hire)
  • CCTV and site access data (for safety and security)
  • Job applications and employment details (for staff and contractors)
  • Technical data (e.g. IP address, cookies, and analytics)

In limited circumstances, we may collect “special category” data such as health or accessibility information (for example, to provide event access support).

3. How We Use Your Information

We use personal data to:

  • Manage event bookings, ticket sales, and payments
  • Provide customer service and respond to enquiries
  • Ensure safety and security on site and online
  • Manage employment, payroll and HR processes
  • Meet legal and regulatory obligations
  • Improve our services, marketing and website performance

We will only use your data where it is lawful to do so — for example, to perform a contract with you, comply with a legal duty, or pursue our legitimate business interests.

4. Sharing Your Data

We may share your personal data with:

  • Service providers (e.g. ticketing, payment, IT, payroll and pension systems)
  • Regulatory bodies and authorities (e.g. HMRC, ICO)
  • Professional advisers (e.g. accountants, auditors)
  • Other companies in our group, for administrative purposes

All partners and suppliers are required to handle your information securely and only for authorised purposes.

If data is transferred outside the UK, we ensure equivalent legal protection is in place.

5. Data Security and Retention

We apply strict security measures to protect your information against loss, misuse, or unauthorised access.

Personal data is kept only as long as necessary for the purpose it was collected, after which it is securely deleted or anonymised.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction or deletion of your data
  • Object to or restrict how we process it
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact our Data Protection Officer: Laura Rycroft at info@epic-tv.com

You may also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Updates

We may update this notice from time to time. Any major changes will be posted on our website.

Last reviewed: 23 October 2025

Extreme Video T/A Epic Studios, 112-114 Magdalen Street, Norwich, NR3 1JD, Tel no: 01603 727727  Company Registration No. 03677539